Riots break out in India again, Obama slams Bombay, firms losing revenue… what's next for IT in India?

Yesterday, riots again broke out across Indian cities, causing Wal*Mart to delay the opening of its store
The going hasn’t been very good for Indian IT firms recently. First, there was the Satyam scandal which exposed many of the fundamental issues with Indian IT companies, corporate espionage, board level corruption, scamming of shareholders etc. Then, what was left of Satyam was to be taken over by a Government-appointed board, but there was a loss of customers and soon after came a significant drop in revenues for almost all major IT companies in India. But that wasn’t all, newly appointed US President, Barack Hussein Obama then pretty much declared war on outsourcing to India by making his now famous, “Say NO to Bangalore” speech. Obama’s war on Indian IT has led NASSCOM to voice fears that, “[the] clouds are getting darker for Indian IT companies“, while the mainstream Indian press is proclaiming that, “Obama torpedoes Bangalore again“. Meanwhile, the anti-Indian outsourcing sentiment is growing in other parts of the world, including Australia.
During the last couple of years the increasing level of violence in India has also been a concern to outsourcers, and the most recent episode (just 2 days ago) of large scale protests that broke out in the Indian province of Punjab resulted in vehicles being set on fire and shops being gutted. Ultimately, the Army had to be called out, but not before one of America’s largest corporations, Wal*Mart, had already suffered at the hands of the rioters and decided to delay the opening of its store in India. These incidents, as the Times of India points out on its front page, put issues like India’s caste system, disparities and violence in the global spotlight, creating further challenges.
And finally, it’s no longer cheap to outsource to India. East European countries have been taking the lead recently and offer a safer environment, more educated workforce and geographical proximity to the US and Europe. To add to this, Wipro and other Indian outsourcers are warning that changes in US immigration law will lead to diminished business for them. Research analysts predict that the outsourcing industry in India has a “cloudy future“. Indeed, the stocks of all major Indian outsourcers have suffered as this report from India’s NDTV indicates:

Rioting breaks out in India on May 24th, 2009. Police baton charge rioters.
Outsourcing focussed IT stocks slumped on a firm rupee. India’s second largest software services exporter by sales Infosys plunged 4.48% [...]
India’s largest software services exporter by sales TCS lost 2.54% to Rs 650.30. The stock lost on reports Chrysler, the bankrupt US automaker, plans to scale down its offshore outsourcing of information technology projects to vendors such as TCS in the near term.
India’s third largest software services exporter by sales Wipro fell 2.61% [..]
One of the big issues facing Indian IT is that India has still not produced an internationally relevant, succesful software product company. Since they are not producing leveragable products, the global demand for IT “body shops” is what principally drives revenues for Indian companies. As this demand diminishes due to a variety of factors, including competition, increase in Indian government taxation, increasing violence in India and a US government hostile to Indian businesses, the prospects for the service based IT industry in India don’t look all that great. Let’s wait and see how this unfolds.


May 31st, 2009 at 3:28 am
I wonder what this means for Pakistan? I was hoping Pakistan would go through an “IT revolution” similar to india, but I guess that died down a year ago.
May 31st, 2009 at 3:33 am
There was no IT revolution anywhere in the world. It is a process that unfolds over years and years. When the first big success happens, it seems ‘revolutionary’. There are many very exciting product companies out of Pakistan that are in the double digit millions of $ revenues. Any one of these can very easily hit a $100+M in revenue in the next couple of years and drive a $1B valuation. It will seem revolutionary then…
May 31st, 2009 at 4:09 pm
“Any one of these can very easily hit a $100+M in revenue in the next couple of years and drive a $1B valuation. It will seem revolutionary then…”
-that’s what I’m waiting and hoping for.
June 5th, 2009 at 2:42 am
Here is some more news on the continuing troubles of Indian software companies. This one is from Times of India.
Infosy’s US share to shrink
4 Jun, 2009, 1729 hrs IST,AGENCIES
BANGALORE: Infosys Technologies Ltd, India’s second-largest software-services provider, plans to raise its share of sales from Europe and emerging markets by half as US clients cut spending and lawmakers seek tougher hiring rules.
this is in contrast to the US and Europe both further opening up markets to Pakistani goods:
Cabinet satisfied over state of economy in Pakistan
‘Pakistan Times’ Special Correspondent
ISLAMABAD: The Federal Cabinet on Wednesday expressed satisfaction over the state of the economy of the country which despite global recession has shown signs of improvement.
The minister said that by the grace of God, the country has bumper crops of rice and wheat. He further said that the support price for cotton would be announced soon. He said that the cabinet decided to take fast track steps to increase growth rate of the country. For this purpose steps would be taken to boost industrial sector.
Qamar Zaman Kaira said that with grant of access to US and European markets, the country’s industrial sector would be revived and job opportunities would be created. In this connection he mentioned likely cut in bank interest rate which would prove a positive step for industrial revival in the country.
June 13th, 2009 at 2:40 pm
Pl. read more about ‘Applying Thought’ here.